When should I Request Feedback?

Tenants, if you have an active RenterBall agreement and wish to move to another landlord who uses RenterBall you are required to have feedback left in the last 35 days before you are able to sign the new RenterBall agreement with the new landlord.

Arrange with your current landlord to leave feedback within the last 35 days to help with the switchover between lets. You can also generate and send a Request Feedback Notice from your tenant page. 

Your current landlord will be emailed by RenterBall your Request Feedback Notice which explains that they have 5 days to leave feedback, if the landlord doesn’t the system will automatically leave a No Comment feedback on day 6, and you can then sign the new RenterBall agreement.

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